Return Policy

Within 14 days of receipt, you can conveniently return your order to our online logistics provider MOODJA. Returns within the EU are free of charge.


After your return has been checked, you will receive your credit note shortly (within 14 days at the latest). A corresponding update comes automatically, by e-mail from our system.

Condition of the goods:

Please note that the delivered items may only be used for the purpose of inspection (such as in the store to try on usual) and the original label must also be sent back.

In case of deterioration of the goods due to further use, we reserve the right to claim compensation.

Easy Return

If you want to return your order, you can easily send it back using the return label you'll find in your shipping box. If no label is enclosed, please write to us at with the order number, the items you want to return and the reason for the return. We will send you a label by email as soon as possible.

Return shipping:

Please fill out the return form, stick the return label visibly on the box on the box and send it back to us at a DHL store of your choice back to us.