Orders are packed and dispatched within 1-2 working days. Average transit times are listed below. Working days are Monday to Friday (excluding public holidays).

We will pass your phone number and email address to our delivery partner who may contact you to arrange a delivery time.

The prices inside the EU may vary as we are obliged to charge you the VAT of the country your parcel will be delivered to.

We do not cover costs for taxes, duties, or customs. That's why we sell our products to third-party countries (outside the EU) without VAT. These costs are the responsibility of the recipient and are due upon receiving the package in the destination country.

If the delivery is made to a non-EU country, additional duties, taxes, or fees may apply. These are not payable to us but to the relevant customs or tax authorities. We recommend that you check with the customs or tax authorities for details before placing your order.

If you wish to return an item from a third-party country, please make sure the package is sufficiently franked and marked as a return according to the specific customs regulations of your country. Please be aware that we cannot cover any taxes or customs for returns, and in such cases, your package will be sent back to you.

Further topics relating to shipping & returns are answered on our Frequently Asked Questions (FAQ) page. If you have a question that is not listed there, please contact us via the contact form or by e-mail.